Legal
Privacy policy
Last updated: 5 November 2026
On this page
1. Who we are
2. Information we collect
3. How we use your information
4. Legal basis and consent
5. Sharing your information
6. International transfers
7. How long we keep data
8. Security
9. Your rights
10. Cookies and analytics
11. Children
12. Changes to this policy
13. Contact us
1. Who we are
Noone Design (“Noone”, “we”, “us”) is a design subscription studio based in Vietnam. We run the website noonedesign.co and provide monthly design services to businesses. This policy explains what personal information we collect, why we collect it, and the choices you have.
If you have any question about this policy, email hello@noonedesign.co.
2. Information we collect
We only collect what we need to run the service and reply to you.
•
Contact details you give us: name, email address, phone number, company name.
•
Information about your request: briefs, messages, files, brand assets and feedback you send us.
•
Billing information: invoice details, company tax code and payment confirmations. We do not store card numbers.
•
Basic technical data when you visit our website: browser type, device, pages visited and approximate location, collected through cookies or similar tools.
3. How we use your information
We use your information to:
•
Set up and run your free trial or subscription.
•
Deliver design work, answer requests and manage revisions.
•
Send invoices, receipts and important service messages.
•
Improve our website and service.
•
Send occasional updates about Noone, only if you agree. You can unsubscribe at any time.
4. Legal basis and consent
We process personal information to perform our agreement with you, to meet legal and accounting obligations, for our legitimate interest in running and improving the service, and with your consent where required. We follow applicable data protection law in Vietnam, including Decree 13/2023/ND-CP on personal data protection. If you are in another country, local laws may give you additional rights.
5. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run Noone, and only as needed:
•
Website hosting and forms (Webflow).
•
Email, messaging and file sharing tools (for example email providers, Slack, cloud storage).
•
Accounting, invoicing and banking providers.
•
Professional advisers or authorities, when the law requires it.
6. International transfers
Some of our service providers store data outside Vietnam. When this happens, we choose providers with appropriate safeguards and transfer only what is needed to provide the service.
7. How long we keep data
We keep your information while you are a client or in contact with us, and afterwards for as long as needed for accounting, tax or legal reasons. Design files and briefs are kept for up to 12 months after your subscription ends so you can request them again, unless you ask us to delete them sooner.
8. Security
We use reasonable technical and organisational measures to protect your information, such as access controls and secure, reputable tools. No system is completely secure, so please contact us right away if you think your data has been put at risk.
9. Your rights
Depending on where you live, you can ask us to:
•
Access the personal information we hold about you.
•
Correct information that is wrong or incomplete.
•
Delete your information, or restrict how we use it.
•
Withdraw consent you have given, at any time.
•
Receive a copy of your information in a common format.
10. Cookies and analytics
Our website uses cookies and similar tools to keep it working and to understand how visitors use it. You can block or delete cookies in your browser settings. Some parts of the site may not work as well without them.
11. Children
Noone is a service for businesses. We do not knowingly collect personal information from children under 16.
12. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page and, if the changes are significant, let clients know by email.
13. Contact us
Noone Design · Vietnam · noonedesign.co
To ask a question or use any of your rights, email hello@noonedesign.co. We reply within 1 working day.
Questions about this policy? Email hello@noonedesign.co
On this page
1. Who we are
Noone Design (“Noone”, “we”, “us”) is a design subscription studio based in Vietnam. We run the website noonedesign.co and provide monthly design services to businesses. This policy explains what personal information we collect, why we collect it, and the choices you have.
If you have any question about this policy, email hello@noonedesign.co.
2. Information we collect
We only collect what we need to run the service and reply to you.
•
Contact details you give us: name, email address, phone number, company name.
•
Information about your request: briefs, messages, files, brand assets and feedback you send us.
•
Billing information: invoice details, company tax code and payment confirmations. We do not store card numbers.
•
Basic technical data when you visit our website: browser type, device, pages visited and approximate location, collected through cookies or similar tools.
3. How we use your information
We use your information to:
•
Set up and run your free trial or subscription.
•
Deliver design work, answer requests and manage revisions.
•
Send invoices, receipts and important service messages.
•
Improve our website and service.
•
Send occasional updates about Noone, only if you agree. You can unsubscribe at any time.
4. Legal basis and consent
We process personal information to perform our agreement with you, to meet legal and accounting obligations, for our legitimate interest in running and improving the service, and with your consent where required. We follow applicable data protection law in Vietnam, including Decree 13/2023/ND-CP on personal data protection. If you are in another country, local laws may give you additional rights.
5. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run Noone, and only as needed:
•
Website hosting and forms (Webflow).
•
Email, messaging and file sharing tools (for example email providers, Slack, cloud storage).
•
Accounting, invoicing and banking providers.
•
Professional advisers or authorities, when the law requires it.
6. International transfers
Some of our service providers store data outside Vietnam. When this happens, we choose providers with appropriate safeguards and transfer only what is needed to provide the service.
7. How long we keep data
We keep your information while you are a client or in contact with us, and afterwards for as long as needed for accounting, tax or legal reasons. Design files and briefs are kept for up to 12 months after your subscription ends so you can request them again, unless you ask us to delete them sooner.
8. Security
We use reasonable technical and organisational measures to protect your information, such as access controls and secure, reputable tools. No system is completely secure, so please contact us right away if you think your data has been put at risk.
9. Your rights
Depending on where you live, you can ask us to:
•
Access the personal information we hold about you.
•
Correct information that is wrong or incomplete.
•
Delete your information, or restrict how we use it.
•
Withdraw consent you have given, at any time.
•
Receive a copy of your information in a common format.
10. Cookies and analytics
Our website uses cookies and similar tools to keep it working and to understand how visitors use it. You can block or delete cookies in your browser settings. Some parts of the site may not work as well without them.
11. Children
Noone is a service for businesses. We do not knowingly collect personal information from children under 16.
12. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page and, if the changes are significant, let clients know by email.
13. Contact us
Noone Design · Vietnam · noonedesign.co
To ask a question or use any of your rights, email hello@noonedesign.co. We reply within 1 working day.
Questions about this policy? Email hello@noonedesign.co
